Trained hospital volunteers interview patients to see if they would like to receive educational materials from the library. An iPad is used to record the requests. The librarian fills the requests using reliable patient education resources.
Read more about the Health Information Ambassador Program on page 6 of Consumer Connections, published by the Consumer Health section of the Medical Library Association.
Comments from patients and families who used this library service:
Program outcomes support the Rochester Regional Health's strategic focus areas:
Interested in volunteering as a Health Information Ambassador?
Contact Volunteer Services
at Rochester General Hospital
This program is a partnership between the Werner Medical Library and the Volunteer Services Dept.
Mon-Thurs 8 am - 9 pm
Friday 8 am - 6 pm
Rochester General Hospital
1425 Portland Avenue
Rochester, NY 14621